1. Policy to be confirmed before purchase
The final refund and cancellation policy will be published before enrolment opens and shown before any learner is asked to pay. It will identify the contracting organisation, total price, payment schedule, programme start arrangements and how to cancel.
2. Matters the final policy will cover
- Applicable statutory cancellation rights for online or distance contracts.
- What happens if a learner asks for services or digital content to begin during a cancellation period.
- How to submit a cancellation request and when it takes effect.
- Refund calculations after teaching, access or other services have started.
- Cohort transfers, deferrals and exceptional circumstances.
- What happens if Techby7 reschedules or cancels a cohort.
- Payment-plan cancellations, outstanding amounts and complaint escalation.
3. Statutory rights
Any final terms will operate alongside applicable UK consumer law and will not remove rights that cannot legally be excluded. Distance contracts commonly carry a 14-day cancellation period, but the exact position can depend on when services or digital content begin and what the learner expressly requests.
4. Questions
Until the final policy is published, questions can be sent to [email protected]. Please do not make a payment to anyone claiming to enrol you through this landing page.